When you’re working on a file, making edits and leaving comments, Word tags every change with your “name.” But is it really your name? Some computers will tag changes and comments with “Computer User”, and some will say gibberish like “adrn9bz”. Set up the system you’re using with your name, role, or business name to help everyone on the team decipher each person’s contribution and to build name recognition for your work.
Where to Find the Settings
You’ll find the “user name” setting in the preferences for Word 365 (Office 2016 or 2019 too).
- On a Mac, it’s called User Information and is found in Preferences from the Word menu at the far left.
- Windows users will find this setting in the Personalize your copy… section of the General “tab” in Options from the File ribbon. (File > Options > General > Personalize your copy…)
This name will appear on tracked changes and comments in all Office programs, and in the metadata relating to the creator or editor of the file.
Mac, Word 365 
Windows, Word 365
Branding Tip
Use your business name or moniker if your name is long, like mine, or to remind the team of your business name every time they see one of your comments. Repetition is key to branding and to marketing.
Some clients will want to see your role as the user name, so the team knows which changes were suggested by Copyeditor and which were by The Big Boss. You can change the user name when working on their files. Just remember that the user name applies to all documents you work on from that point forward, not just their file.
It’s Not Working
There are three reasons that setting the user name goes wrong:
- It only works from this point forward. So it won’t change the “Author” tag on any existing changes. This is handy if you want to preserve others’ changes, but annoying if you only remember to change the name in the middle of your work.
- The computer’s log in name will be used unless you check the little tick box below the field you entered your name in. You can see the “Always use this name/these values regardless of [how I’m] sign[ed] in to Office” box in the screen grabs above in this post. The wording is slightly different on each operating system just to irk editors.
- The file is set to “remove personal info from this file on save.” That’s handy for dropping time stamps, but will completely scupper attempts to keep several reviewers’ input separate or to brand your work with your name. More on that in another post.
